# Turn web projects into a structured client experience.

Take web projects from technical intake through milestone delivery, asset handoff, client approvals, and ongoing maintenance retainers in one branded portal.

## Web projects stall when scope, feedback, and handoffs lose context

Web development involves heavy dependencies: content collection, design approvals, technical milestones, and final launch handoffs. When managed across disparate tools, timelines slip.

## Common challenges

### Content collection bottleneck

Waiting for clients to submit website copy, photography, and third-party API credentials delays development kickoffs by months.

### Vague client revision requests

Feedback scattered across screenshots, spreadsheets, and chat threads leads to scope creep and missed deliverable deadlines.

### Messy project handoff

Final site assets, documentation, and credentials get handed off over email without a permanent, secure repository.

### Lost post-launch maintenance revenue

Agencies finish custom website builds but fail to convert clients into recurring monthly hosting and maintenance retainers.

## The complete web build & maintenance lifecycle

A structured path from initial scoping to milestone approvals, launch handoff, and ongoing retainers.

### 01. Project Scoping

Sell custom website packages, e-commerce builds, or redesign sprints with clear scope.

### 02. Technical Intake

Collect sitemaps, brand assets, domain registrar access, and third-party API keys.

### 03. Milestone Planning

Organize the engagement into wireframes, UI design, frontend build, and QA milestones.

### 04. Deliverables & Approvals

Submit staging links and design deliverables for formal client sign-off at each stage.

### 05. Launch & Handoff

Deliver final site files, documentation guides, and credentials securely in the client portal.

### 06. Maintenance Retainer

Seamlessly transition the client to ongoing monthly site care, security, and update retainers.

## Track web build milestones from kickoff to deployment

Keep web development projects on schedule. Organize work into phases (Wireframing, UI Design, Development, QA, Launch) with clear task assignments and client visibility.

- Phased milestone roadmaps visible to agency teams and clients
- Deliverable submission checkpoints requiring client sign-off before phase transitions
- Eliminates 'What is the status of my website?' emails with real-time client visibility

## Collect requirements, copy, and credentials upfront

Prevent content collection delays. Use customized intake forms to collect brand assets, domain logins, hosting credentials, and site requirements upon order.

- Structured multi-step intake questionnaires for web projects
- Secure file uploads for brand guidelines, typography, and raw media
- Intake answers remain persistent inside the active project workspace

## Centralize documentation, assets, and project files

Deliver final documentation, design exports, and collateral directly inside the client portal. Clients always know where to find their digital assets.

- Structured client organization folders with granular download permissions
- ZIP bulk download for design exports and site documentation
- Permanent file repository that persists long after launch day

## Transition project clients into recurring care retainers

Don't let client relationships end at launch. Offer monthly website maintenance, plugin updates, and technical support retainers with automated billing.

- One-click transition from one-off project build to monthly retainer
- Automated recurring subscription payments supporting global cards
- Prepaid client store credits for requesting ad-hoc development hours

## Why Axumind

Axumind provides web agencies with the structured delivery framework needed to keep custom web builds on time—and immediately convert them into recurring revenue retainers.

- Stop content collection delays with mandatory onboarding workflows
- Protect project margins with formal client approval sign-offs
- Generate predictable recurring revenue through monthly website care retainers

## About Axumind

Axumind is client operations software for digital agencies, combining service catalogs, client portals, project delivery, communication, and billing.